--- title: How First Response is helping our communities at this time description: First Response MS understands and acknowledges the challenges and impact COVID-19 is having on the communities within Australia and around the world. image: https://www.firstresponsems.com.au/hubfs/cdc-k0KRNtqcjfw-unsplash.jpg --- - 26 March 2020 - [Tim Petersen](https://www.firstresponsems.com.au/updates/author/tim-petersen) - - - # How First Response is helping our communities at this time As the novel coronavirus COVID-19 begins to have an impact on our country's (and very much the world's) communities, we feel it's important to connect with you directly to share our values, and the steps we are taking to help stop the spread while also striving to maintain our workforce. Our preparedness plan has been activated for several weeks now, and we continue to monitor the rapidly evolving situation. We are following government protocols and their lead very closely as it's crucial not only for the health of all Australians, but also to ensure various businesses are to remain open. ### **What we are doing to stop the spread of COVID-19** ### **What we are doing to maintain employee retention and keep our team busy and employed** One of First Response's main business purposes is to improve the lives of people we work and partner with. With the current state of affairs, we now see this as the perfect time to demonstrate how committed we are to this purpose. ### **How we are helping clients get through**   Please don't hesitate to [contact](https://www.firstresponsems.com.au/contact-us) a member of the First Response team should you have any questions or if you would like to speak to one of us. We hope you and your families stay healthy, and we appreciate your support in keeping our community safe. [Prev Post](https://www.firstresponsems.com.au/updates/frms-and-technology) [Next Post ](https://www.firstresponsems.com.au/updates/vibe-hotel-gold-coast-bathroom-upgrade)